Professional Home Health & Hospice

10 out of 10 DO NOT RECOMMEND. OT was wonderful. Nurse also. PT NEVER SHOWED UP after my husband was discharged from the hospital and homebound for 2 weeks. He would have already had his therapy done. He had to go back to work and the PT REFUSED TO SEE HIM because he went back to work . He sits down and answers phones. SHE REFUSED AND GOT HIS OT CANCELED! HORRIBLE

My mother has been under the care of this home health agency for only two weeks and the transition to this agency has been horrible. The only people who have consistently come to see my mother is OT, PT and the lady who assist with her bath but to get a nurse visit for my mothers wound of whom has stage 4 breast cancer is absolutely horrible and I have called several times to get someone out to see her. With her nurse visit she has only been seen 1 time in a span of 2 weeks. When I called and spoke with the manager the nurse was claiming she was doing the visits but in fact she was not. She lied and my mother needs the care. I will be escalating this to report the agency for lying. Additionally wound care supplies were ordered but there was a huge issue with that and my mother still has not received her supplies. If you want someone to actually show up and do their nursing job DO NOT GO WITH PROFESSIONAL HOME HEALTH! I spoke with a manager today and was supposed to get a call back but I never got a call back

The entire staff cares about people and it shows in how they will take care of your loved one. I will not let any other agency ever take care of my parents. My parents are hard to please and they just can't keep talking about the people that work here.