Harbor Hospice - Corpus Christi

I was informed by Sara, a marketing representative for Harbor Hospice in Portland, TX, at the time of enrollment that they would continue to test and treat my mother for various health issues. A week later my mother experienced a decline, I expected that routine diagnostic measures—such as bloodwork and testing for a possible UTI—would be performed as they had been in the past. However, when I spoke with Wendy, a nurse from Harbor Hospice in Rockport, TX, I was told that they would not conduct bloodwork or test for a UTI. As a result, I was forced to revoke hospice services so that my mother could be transported to the hospital for evaluation and treatment. At the hospital, the attending doctors and nurses explained that upon enrollment in hospice, patients typically forgo curative treatments and standard diagnostic testing related to ongoing medical care. In other words, a patient may receive hospice care or curative healthcare services, but not both simultaneously. I found reports indicating that some of their Texas offices were raided and investigated in connection with Medicare and Medicaid fraud allegations. When I called the number listed as the corporate office, the individuals who answered stated that it is not actually a corporate office and that they were unable to provide the correct corporate contact number. I also contacted multiple Harbor Hospice locations across the state, but none were able to give me a corporate phone number.

Harbor Hospice made our difficult situation with my mom much more manageable. Every person that my wife and I worked with was experienced , professional and clearly passionate about their work. We were thoroughly impressed with their next level care, understanding and knowledge of our situation. If you are working through a similar situation with a parent or loved one, please give them a call. I highly recommend Harbor Hospice and all of the wonderful and caring people that they have on staff. Thank you all.

Nurses and staff are attentive, prominent, and compationate with their patients care and needs.