Good Shepherd Hospice - San Antonio

I can not say enough good things about the entire staff at Good Shepherd Hospice. They provided such good care for the entire family. It is truly a ministry for them all! LeighAnne and Kailey were so caring and loving. Thank you for caring and loving on families.

To whom it may concern, my name is Justin Allen Wilmurth and my father James Wilmurth is currently on hospice care with Good Shepherd Hospice Care. He currently resides at Medical Memorial Nursing and Rehabilitation Center. On or about March 1st 2025 while in my care I had to call the police for him being suicidal. He was taken to NE Methodist Hospital here in San Antonio TX. While at this facility I found out he is currently under the influence of several illegal substances such as marijuana, amphetamines, alcohol, methamphetamines, and opiates. My father James is currently on Oxygen and can barely move around on his own. He suffers from schizophrenia, Pulmonary Embolism, Previous Heart Attacks, Cirrhosis of the Liver, COPD, Cancer and multiple other severe diagnoses. He has previously expressed to me that he is receiving these illegal substances from staff at this facility. I have contacted the facility and they refuse to cooperate with me in any way. The care he is receiving is unacceptable and is abuse to the elderly. I am his son and just want the best care for my father.

After my Mother qualified for services- Lots of promises were made. Especially things like a proper bath not just bed baths. Yet- They Never got her out of bed. They had a bedmat delivered that was depleted so bad it was useless and had to be replaced. Then three times they wanted to put her on cheaper less helpful medications. (Depakote from Seraquil.) I had to insist that they obtain her lengthy previous medical records. Surprise surprise after seeing her records they are now discharging her after only one month! Yet not before I was being convinced by phone that she'd be on services till her life ended. They never send a second person to help the one CNA with my Mother who needs two people. Resulting in her not really getting clean from her bed. I had to cut her hair very short so she did not smell all the time. Then this Friday no supplies were delivered and the CNA never showed up. They are supposed to have her till Monday. They plan to charge Medicare for 5 days of nothing. They refused to bring supplies on a weekend. The discharge process must complete before I can interview another Hospice. We have no doubt that Good Shepherd Hospice is not a scrupulous business. It is painfully obvious they prefer drugs be given rather than skills used. Seeing that I wasn't going to let them dope my mother to being docile made them Dump her like a nobody. So sad. Good thing the facility is humane and she is being treated more respectfully by the Nursing Home Staff. I have a camera like all POAs should. Good Shepherd Hospice didn't impress my family at all. I have seen the truth on video. Shame on them.