VitalCaring Hospice - Tomball

I am not sure who is putting the 4 or 5 stars but they’re lying. The service they’re providing with my elderly mother is horrid. The staff and administrators want to do bare minimum if nothing at all! Not providing adequate supplies like zinc paste so mom won’t get bed sores , the respite care requested they said they provided. No boost as they said they would provide and no diabetic supplies as mom needs for sugar to be checked. Equipment like the bed remote is not working properly. So many problems and she has only been in hospice like 1 month and a half

My Mom had a stroke on May 16th. She was under the hospice care of another company I felt failed my Mom and me. After learning about the severity of Mommy's stroke, I reached out to Jazmine Simmons of Traditions Health Hospice. She put all the pieces together quickly to onboard my Mom and secure Traditions Health Hospice support. The admittance staff and nurse came to the hospital to meet with me and visit with my Mom. It was convenient for us. Traditions Health immediately assigned a nurse, on-call nurse, certified nurse assistant, chaplain and social worker to us. They delivered all the equipment needed, especially a hospital bed and an oxygen machine the next morning. Because of Mommy's condition, her nurse visited daily. The CNA helped me shift Mommy during the day. Everyone made sure I knew how to work all the equipment. What I appreciated most about the staff and service providers of Traditions is and was their honestly about what was happening with mommy's condition. Their knowledge and professionalism were superb and their availability, without question. We felt fully supported with superb professionals who worked well with me, my Mom and the host of friends I had around loving on my Mom! They even suggested things for my overnight helper provided by Amada Senior Care. Mommy passed on June 1, 2023. Just yesterday, I got a check-in letter about the Top Five Things to Know about Grief - from Traditions Health. I highly recommend Traditions Health Hospice - Tomball/Kingwood to anyone in need of Hospice Care!

We had hospice for my uncle Morgan and sholanda were amazing. They made him feel like he was family . He loved them so much and the whole family were comfortable with them. Would recommend this company to anyone . I am in this field in Illinois and have never worked with a nurse like Morgan she is so caring and compassionate .