Custom Care Hospice - Dallas
Grapevine, TX
About Custom Care Hospice - Dallas
Custom Care Hospice - Dallas, operational since 2009, provides a variety of home health and hospice services throughout the North Texas region, specifically Dallas County. As a for-profit organization, it aims to enhance the quality of life for patients by delivering compassionate in-home care tailored to individual needs. The organization emphasizes personalized care plans that adapt to changing circumstances, allowing families to remain engaged in their loved ones' care. With a Medicare star rating of 3 for family experience, Custom Care Hospice is committed to maintaining high standards of service. Families can expect support that respects their loved ones' dignity and comfort during critical times.
📞 Contact & Availability
Main Phone: (682) 463-1697
Email: thomas.gleason@customcare.org
Fax: (972) 242-5954
Address: 4811 Merlot Avenue, Suite 110, Grapevine, TX 76051
✅ Accreditations
💰 Insurance Accepted
Complete Care Services
Medical Services
- ✓Skilled nursing care
- ✓Physician services
- ✓Home health aide assistance
- ✓Medical equipment & supplies
- ✓Medications & prescriptions
Support Services
- ✓24/7 On-Call Support
- ✓Bereavement Support
- ✓Spiritual Care
- ✓Pain & Symptom Management
- ✓Social work support
- ✓Volunteer companionship
Levels of Care
- ✓Routine Home Care
- ✓General Inpatient Care (GIP)
- ✓Continuous Home Care
- ✓Respite Care
Medical Conditions
- ✓Dementia/Alzheimer's
- ✓Stroke
- ✓Cancer Care
- ✓ALS / Lou Gehrig's
- ✓Heart Disease
- ✓COPD
- ✓Parkinson's
Where They Provide Care
Care Wherever You Call Home
Private Home or Apartment
Your own residence, wherever you call home
Assisted Living Facility
We partner with ALFs throughout Texas
Nursing Home
Coordinated care with nursing facility staff
Memory Care Facility
Specialized support for dementia patients
Service Area
North Texas Region
Serving 12 counties
What Families Are Saying
Most Recent Reviews
The Care and Concern covered in patience was present across everyone on this team! It was quite a roller coaster with mom but they understood the difficult position I was in and supported me throughout!
Lacey and Roland have been such a joy to work with during this challenging time. Lacey thoroughly explained the role of hospice to my Aunt with gentleness and patience. Roland is the most compassionate and supportive nurse I’ve ever known. His watch and care for my Aunt has given me hope and peace of mind that she is in the best care. God bless you both!
I would like to extend my sincerest gratitude to everyone at Custom Care Hospice for their extraordinary services to my sister, Sabrina Whyete-Parker, during her stay at Millbrook Nursing Facility. The staff at Custom Care demonstrated exceptional care and compassion, handling everything with professionalism and dedication. Nurse Lakitha, Chaplain McNeil, and Social Worker Miya were not only attentive to my sister's needs but also provided invaluable support to me throughout this challenging time. Their expertise and empathy made my sister's transition easier for me to navigate. I am forever grateful for their selfless care and compassion. Deidra Whyete-Babers
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Get in touch with their team today