Accentcare Hospice & Palliative Care - Waco

My experience with AccentCare Hospice wasn't a good one. There was a lot of family drama, and a sibling along with his wife who didn't have good intentions for our mother. I learned along the way that they removed me as my mother's Power of Attorney unbeknownst to me until I learned my mother was under hospice care following hospitalization for recurring UTI's then to rehab. I can only explain my feelings & personal opinion was that our mother wasn't a candidate for hospice. My SIL explained to me it was the only way she could get medical equipment/supplies through Medicare needed for her care going forward. I do not believe she fully understood what she did by allowing hospice to take over. This was NOT a reason to place someone in hospice, and she nor my brother (who was barely involved) was not qualified to make such a decision. Me nor my other 2 brothers were ever considered in this decision. I later learned after my mother had a very disturbing medical crisis that she was being administered Morphine. This is when I was told I was no longer my mother's MPOA. And treated so rudely by AccentCare when I called to question it. When I provided to them all of my mother's medical records (doctors orders/nurses notes) throughout the years of her intolerance to Morphine, I was told by the nurse manager that it would continue per my brother's insistence and before the doctor was even notified of her serious reaction to it just days before. My mom declined so fast, it was shocking yet not surprising given the care she was receiving from her nurse at AccentCare. The only person who would talk with me and was compassionate was their Social Worker, from then on it was like I had the plague. Unfortunately I am the only child of my mother's out of us 4 that knew all of my mother's medical history. And the one person she always trusted. My mother passed away in the most inhumane way, it was the most awful experience I've ever had to endure. I was in town to visit her at the end of May, she was dead by August, having all of her life saving medicines withdrawn, I should not be surprised. My best advice is to trust who you give your POA's to. My mom was forced under duress to make financial/legal changes that I was unaware of. Thoroughly research who will be caring for your family. There's some very greedy, selfish people who will not have your best interests at heart when money & property is involved. I'm in the medical field and always thought positively towards hospice, with the right diagnosis I believe it's a good thing. Not for someone that does not have a terminal disease.

People have gave accent to much credit the hospice nurses play with patients feelings leading them to believe they care until u make a statement and they don't like it they will keep u from getting other medical care and then they go and make false statements to social security so..BE CAREFUL!!!!!

Our mom was diagnosed 4 months ago with terminal pancreatic cancer and passed two weeks ago. AccentCare was absolutely amazing with my mom. They stayed on top of everything and answered every question we had. We never knew she was in pain because they always made sure she was comfortable and taken care of. If you have a family member in need of hospice I HIGHLY recommend AccentCare. We were so blessed to have them with our mom in her final days of life.