Heart To Heart Hospice - North Houston

It’s hard to describe the pain of loosing your family member but having H2H has been a blessing to me and my family not once but twice within the last 60 days. I was first introduced to H2H when my biological daddy had to be put into hospice on January 7, 2025 and we choose to do in home hospice. From the beginning, H2H walked us all the way through and held us up through the rough moments of our life. Less then two months later, my dad who raised me since I was 10 years old, had to be placed into Hospice. I immediately choice H2H again! This dad went into in-house hospice house and the staff was amazing. As he continued to stay stable, they decided he needed to be transferred to in home care. The day of transport happened to be my mom and his 40th wedding anniversary! The staff came together and threw a vow renewal ceremony for them complete with decorations, sparkling grape juice and cake! All before he was whisked away to brother’s house where the H2H intake nurse showed up within 30 mins of his arrival to make sure he had all the things! We still have a ways to go with him and we are holding on to every possible moment, but what a special celebration and such caring staff. Thank you H2H for all you do! Much love!

I can not begin to express my gratitude for the care my mother received. Mom was placed for inpatient care during her last few days and even when she could not respond she was treated with the most respect, kindness and compassion I have ever witnessed. Each person that came into her room introduced themselves, explained what they were doing and why they were doing it. Saying “thank you” just doesn’t do these people justice. You are angels sent by God.

Colluded with APS to take my mom away. Did respite care and nurse at their facility told me she had difficulty swallowing and couldn't take the antibiotics needed. Social worker Jeff told me the morning she was due to return home that she had a fever of 103 and was in constant pain, so I wanted her in the ER. ER nurse said she'd been given morphine every hour; she arrived unconscious and unaware of where she was, so they had to give her something else to counteract it. No one at the respite facility called me to update me on her condition. I demanded to know what happened and also requested her medical records, and the hospice staff covered everything up - even telling me that my mom had no issues with swallowing, etc. which contradicted what the respite care nurse told me; they never replied to my e-mail about her medical records. I was told by someone that sending her to the ER based on the info given was "aggressive action." They overdosed my mom hoping she'd die sooner. If you care about your loved one, find another hospice.